All Creatures continues to support the Social Distancing mandate from our County Health Department and the clinic has added others as this pandemic evolves.

CONTINUED PRACTICES include:

• Clients remain outside the clinic since the lobby is closed

• Pets are brought inside for services

• Sanitizing all human contact surfaces several times daily

• Phones going straight to voicemail to free up staff

• Doctor's emergency line 209-233-0729 for after-hours needs

• Use of our online pharmacy, VETSOURCE, for home delivery

• Pick up box outside the office door for called-in prescription refills

ADDITIONAL MEASURES include:

• All staff to monitor their temperature at home/stay home if it is elevated

• No appointments for new clients who reside out of our area

• No credit card or money handling from person to person if at all possible

• Telemedicine to be utilized as an alternative to some exam visits if deemed appropriate by the doctor; using digital photos and telephone calls. This will be scheduled in 10-minute increments of time and charged $20 per session.

We will continue to reassess our protocols as the situation changes to ensure your safety and the safety of our staff.